A hallmark of leading business management and public policy design today is an increased reliance on measuring results. If you don’t track your performance, you can’t tell whether you’re improving, and you have no reliable way to know if your improvement strategies are having the desired effects. Resistance to measurement can often reflect reluctance to […]
Robert Reischauer and Michael McPherson
Robert Reischauer and Michael McPherson collaborated on this article. Reischauer, an economist, is the former director of the Congressional Budget Office. McPherson is the president of the Spencer Foundation.
